What to Include in Website Terms for Design Services
- General Process
- How you work (e.g., communication, project timeline).
- Payment Policies
- Deposit requirements (e.g., 50% upfront).
- Payment deadlines and late fees.
- Revisions
- Number of revisions included in the price.
- Additional fees for extra revisions.
- Ownership and Usage Rights
- Clarify that final deliverables are transferred after full payment.
- Specify portfolio rights (e.g., showcasing work).
- Cancellation Policy
- Refunds (or lack thereof) if a client cancels mid-project.
- Scope of Services
- What’s included and excluded (e.g., logo variations, source files).
- Confidentiality Clause
- Assurance about privacy and handling sensitive client information.
- Limitations of Liability
- Protect yourself from legal claims for project delays or issues beyond your control.
Here’s a well-structured General Design Policies section for your website, ensuring clarity for clients while protecting your work and process. You can adjust this to fit your preferences and the way you work.
Design Policies
1. Project Scope & Services
- All design projects begin with a clear scope, including deliverables, timeline, and revisions.
- Any changes to the initial scope may result in additional costs and an adjusted timeline.
2. Pricing & Payment
- A 50% deposit is required to begin work on all projects, with the remaining 50% due upon completion before final files are delivered.
- Custom quotes are provided based on project complexity and requirements.
- Payments are accepted via [insert payment methods].
3. Revisions & Approval
- Each project includes up to [X] rounds of revisions (unless stated otherwise). Additional revisions will be billed at an hourly rate.
- Once final approval is given, no further changes can be made without additional charges.
4. Turnaround Time
- Estimated completion times are provided at the start of the project.
- Delays in client communication or approval may impact the timeline.
5. Ownership & Copyright
- Upon final payment, the client receives rights to use the final design for its intended purpose.
- Starmade Media retains the right to display the work in portfolios and promotional materials unless otherwise agreed.
- Source files (AI, PSD, etc.) are not included unless specified in the contract.
6. Cancellations & Refunds
- If a project is canceled after work has begun, the deposit is non-refundable.
- If Starmade Media cancels a project for any reason, a fair refund will be issued based on work completed.
7. Communication & Collaboration
- All official communication will be via email or [preferred platforms].
- Clear and timely client feedback is required to ensure smooth progress.
8. File Delivery & Formats
- Final designs are delivered in common formats (PNG, JPG, PDF, SVG, etc.).
- Clients are responsible for safely storing their files after delivery.
9. Liability
- Starmade Media is not responsible for any printing errors, production issues, or misuse of the designs after delivery.
- Clients are responsible for proofreading and approving all final designs before production.
10. Privacy & Confidentiality
- All client-provided information is treated as confidential and will not be shared without permission.
Would you like me to tailor any sections based on your workflow or specific services?
